If the item was available in stock, in case of manufacturing defects the item can be returned and exchanged up to 30 days after the purchase.
If the item was made to suit the customer, returns will not be accepted since it is made at the request of the customer unless it has a manufacturing defect, the retail price established at the time of purchase will be refunded.
When the return request is accepted, the item must be sent to the store with its original package and without being used. Returns that do not comply with our policy will not be accepted and will be returned.
To request a return or exchange, contact us by sending an email to email@example.com